Multi-unit performance
Benchmarking, execution standards, underperforming-location improvement and scalable operating routines.
20+ years in QSR leadership 100+ completed consultations
Executive QSR insight. Built from real operating responsibility.
I help restaurant groups, investors, consulting firms, suppliers and technology companies make better decisions across multi-unit operations, profitability, procurement, vendor strategy and growth.
Francisco Ortiz
Multi-Unit Director of Operations
20+Years in QSR leadership
140+Locations currently overseen
247Locations managed
100+Completed consultations
Operator diligence◆Multi-unit performance◆Vendor strategy◆Restaurant technology◆Profitability◆Growth◆
Operator diligence◆Multi-unit performance◆Vendor strategy◆Restaurant technology◆Profitability◆Growth◆
Where I create value
I bring a current operator’s perspective to the commercial and operating decisions that shape restaurant performance.
Profitability & cost control
Sales, food cost, labor, inventory, waste, shrink, controllable costs and profit-leak identification.
Procurement & vendor strategy
Supplier evaluation, purchasing criteria, service levels, pricing, reliability, accountability and switching considerations.
Openings & turnarounds
New-store readiness, staffing, operating cadence, stabilization and performance recovery.
Restaurant technology
POS, forecasting, scheduling, inventory tools, automation and practical operator adoption.
Market & operator perspective
Customer research, industry trends, investment diligence and the realities behind purchasing decisions.
Advisory engagements built around the decision in front of you.
Focused, confidential engagements for leaders who need a current operator’s perspective—not generic restaurant commentary.
Not sure which engagement fits?Describe the decision you are working through.
Start a conversationFirsthand perspective at enterprise operating scale.
I am a Multi-Unit Director of Operations and paid industry consultant with more than 20 years of QSR leadership experience. I currently oversee more than 140 locations and have managed 247 locations throughout my career.
My operating experience includes Dunkin’, Taco Bell and Arby’s. I have completed more than 100 industry consultations and can speak to the decisions behind sales, labor, food cost, inventory, procurement, vendor performance, new openings, technology adoption, compliance and restaurant profitability.
I communicate from firsthand experience, stay within compliance boundaries and never discuss confidential, employer-sensitive or material nonpublic information.
A focused process. A useful answer.
- 01
Define the decision
Share the business question, audience and timeline.
- 02
Structure the engagement
I confirm fit, scope and the information I can discuss.
- 03
Deliver the operator perspective
We meet remotely and focus on the decisions that matter.
Bring me the decision you are working through.
Tell me what you need to understand, who the audience is and when you need the perspective.
Confidential information, employer-sensitive information and material nonpublic information are always off limits.
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